Meet Our Expert Immigration Team

We pride ourselves on offering real human support, from initial enquiry to successful visa approval, always grounded in the latest 2026 Indonesian immigration regulations.

1. 01

   Farah Novak – Senior Immigration Consultant

   As our Senior Immigration Consultant, Farah Novak brings a wealth of strategic insight and a profound understanding of Indonesian immigration law. With a career spanning over 10 years dedicated to visa services, Farah specialises in handling complex cases and providing tailored advice for foreign nationals looking to establish a significant presence in Indonesia. Her expertise is particularly invaluable for investors, digital nomads, and individuals seeking long-term residence options in vibrant hubs like Bali and the emerging “super priority” tourism zone of Labuan Bajo.

   Farah’s in-depth knowledge encompasses a wide spectrum of visa categories, including the strategic application of the new 60-day e-tourist visa, the D1 Multiple-Entry Tourist Visa for frequent visitors, and intricate pathways to Second Home or Golden Visa residence. She is adept at guiding clients through the nuances of investor KITAS and business visas, ensuring compliance with both national regulations and regional investment priorities in areas like Flores and Komodo. Clients trust Farah for her meticulous approach, her ability to demystify bureaucratic processes, and her commitment to finding the most effective visa solution for their specific goals.

   Farah’s strategic oversight ensures that every piece of advice and every application routed through labuanbajovisa is robust, current, and aligned with the requirements set by Imigrasi Denpasar and the central Indonesian immigration authority. Her dedication ensures our clients receive not just a visa, but a clear path forward in Indonesia.

2. 02

   Indah Vermeer – Senior Visa Case Manager

   Indah Vermeer serves as our Senior Visa Case Manager, the operational backbone of our client services. With a keen eye for detail and a proactive approach, Indah manages the day-to-day processing of visa applications, ensuring all documentation is perfectly prepared and submitted. She acts as the primary liaison between our clients and the Indonesian immigration department, navigating official portals and communications to expedite approvals for those visiting Bali and Labuan Bajo.

   Indah’s expertise covers the full lifecycle of common Indonesian permits, from facilitating Visa on Arrival (VoA) extensions for tourists enjoying the Komodo National Park and Bali, to managing applications for the 60-day single-entry e-tourist visa. She is particularly skilled in the precise requirements for outbound tickets, passport validity, and the integrated All Indonesia pre-arrival registration system, which has been mandatory since July 2025. Her meticulous review process helps clients avoid common pitfalls, such as insufficient passport validity or incorrect purpose-of-stay declarations.

   Clients appreciate Indah’s clear communication and unwavering dedication to efficiency. She ensures that every client receives timely updates and personalised support, making the often-stressful visa process feel managed and transparent. Her hands-on management is critical for ensuring that tourists, digital nomads, and investors alike experience a smooth, worry-free entry and stay in Indonesia.

3. 03

   Our Dedicated Support Roles

   Beyond our senior consultants, a skilled team works tirelessly behind the scenes to uphold our standards of excellence.

   Document Specialist: Our Document Specialist ensures every application meets stringent requirements. They meticulously cross-reference client submissions with official checklists, verifying passport validity (minimum 6 months from arrival), confirming onward tickets, and preparing all necessary forms and supplementary materials. Their precision is key to preventing delays and ensuring compliance for all types of Labuan Bajo visas, from VoA to long-term KITAS.

   Client Concierge (WhatsApp): Our responsive Client Concierge team is your first point of contact. They are responsible for providing immediate assistance, answering initial queries, and routing more complex questions to Farah or Indah. We are proud to confirm that our team responds to over 95% of initial WhatsApp enquiries within 30 minutes during business hours, ensuring fast and accessible human support for your urgent visa needs.

4. 04

   Why Choose labuanbajovisa? Our Commitment to You

   Choosing labuanbajovisa means opting for peace of mind. Our team’s collective experience, spanning over a decade, is your guarantee of accurate, up-to-date, and strategic immigration advice. We are not just processors; we are your partners in navigating Indonesian bureaucracy, ensuring that your dreams of exploring Labuan Bajo, settling in Bali, or investing in Indonesia are realised without visa-related hurdles.

   We combine deep legal expertise with a human-centric approach, understanding that each client’s journey is unique. Our team stays abreast of every regulatory change, ensuring that whether you need a simple VoA extension or complex investor KITAS, you receive the most current and correct guidance available in mid-2026. This dedication means we can confidently assist with all Indonesian national visas – for Bali, Labuan Bajo, and beyond – always clarifying that there is no separate “Labuan Bajo visa” but rather a national system valid across the archipelago.

5. 05

   Begin Your Indonesian Journey with Confidence

   Let our team handle the complexities, so you can focus on your plans in Indonesia. From short tourist visits to long-term residence, labuanbajovisa is equipped to facilitate your stay. Learn more about our approach and services on our About Us page or connect directly with our expert team via our visa concierge service.

   Disclaimer: We are a licensed visa facilitation service, not a government office, and this page is general information — not legal advice. Fees shown are agency service estimates, not official government fees. Requirements change; we confirm the latest rules for your case before you apply.